{"id":204,"date":"2026-04-29T12:05:02","date_gmt":"2026-04-29T12:05:02","guid":{"rendered":"https:\/\/blog.lighting-direct.co.uk\/blog\/?p=204"},"modified":"2026-05-01T10:01:03","modified_gmt":"2026-05-01T10:01:03","slug":"lighting-direct-awarded-platinum-trusted-merchant-status-from-feefo-for-five-years-of-gold-standard-customer-reviews","status":"publish","type":"post","link":"https:\/\/blog.lighting-direct.co.uk\/blog\/lighting-direct-awarded-platinum-trusted-merchant-status-from-feefo-for-five-years-of-gold-standard-customer-reviews\/","title":{"rendered":"Lighting Direct Awarded \u2018Platinum Trusted Merchant\u2019 for Five Years of Gold Standard Customer Reviews"},"content":{"rendered":"\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-1 wp-block-group-is-layout-flex\">\n<p class=\"has-small-font-size\">Posted on 28 January 2020<\/p>\n\n\n\n<p class=\"has-small-font-size\">Author: Charles Barnett<\/p>\n\n\n\n<p class=\"has-small-font-size\">Last updated on 13 May 2020<\/p>\n<\/div>\n\n\n\n<p>At Lighting Direct we are proud to deliver and maintain our high level of customer service. For five years we have achieved the Gold standard service award from independent review platform Feefo.<\/p>\n\n\n\n<p>This year, we are delighted to say that in recognition of our continued excellent service we have been awarded the newly introduced Platinum Trusted Service Award for consistently delivering excellence. To achieve this, we have achieved a rating of over 90% on reviews collected during 2019.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"239\" height=\"300\" src=\"https:\/\/blog.lighting-direct.co.uk\/blog\/wp-content\/uploads\/sites\/3\/2026\/04\/feefo_platinum_service_2020_tag_dark-239x300-1.png\" alt=\"\" class=\"wp-image-205\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n\n\n\n<p>This award is testament to the hard work our customer service team put in to provide the very best customer service they can.<\/p>\n\n\n\n<p><strong><a href=\"https:\/\/www.lighting-direct.co.uk\/about-lighting-direct\/testimonials\">Visit our Lighting Direct Feefo page<\/a><\/strong>&nbsp;to gain access to service and product reviews going back many years. The reviews are independently provided and unedited \u2013 negative reviews sit alongside positive.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-2 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"576\" height=\"788\" src=\"https:\/\/blog.lighting-direct.co.uk\/blog\/wp-content\/uploads\/sites\/3\/2026\/04\/feefo-images-2.jpg\" alt=\"\" class=\"wp-image-206\" srcset=\"https:\/\/blog.lighting-direct.co.uk\/blog\/wp-content\/uploads\/sites\/3\/2026\/04\/feefo-images-2.jpg 576w, https:\/\/blog.lighting-direct.co.uk\/blog\/wp-content\/uploads\/sites\/3\/2026\/04\/feefo-images-2-219x300.jpg 219w\" sizes=\"auto, (max-width: 576px) 100vw, 576px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Posted on 28 January 2020 Author: Charles Barnett Last updated on 13 May 2020 At Lighting Direct we are proud to deliver and maintain our high level of customer service. For five years we have achieved the Gold standard service award from independent review platform Feefo. This year, we are delighted to say that in [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":207,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-204","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/blog.lighting-direct.co.uk\/blog\/wp-json\/wp\/v2\/posts\/204","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.lighting-direct.co.uk\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.lighting-direct.co.uk\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.lighting-direct.co.uk\/blog\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.lighting-direct.co.uk\/blog\/wp-json\/wp\/v2\/comments?post=204"}],"version-history":[{"count":1,"href":"https:\/\/blog.lighting-direct.co.uk\/blog\/wp-json\/wp\/v2\/posts\/204\/revisions"}],"predecessor-version":[{"id":208,"href":"https:\/\/blog.lighting-direct.co.uk\/blog\/wp-json\/wp\/v2\/posts\/204\/revisions\/208"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog.lighting-direct.co.uk\/blog\/wp-json\/wp\/v2\/media\/207"}],"wp:attachment":[{"href":"https:\/\/blog.lighting-direct.co.uk\/blog\/wp-json\/wp\/v2\/media?parent=204"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.lighting-direct.co.uk\/blog\/wp-json\/wp\/v2\/categories?post=204"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.lighting-direct.co.uk\/blog\/wp-json\/wp\/v2\/tags?post=204"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}